Author: Carla Acosta – Visual Designer
Custom AI solutions offer many advantages over off-the-shelf AI products, providing businesses with customised, high-performing systems that integrate seamlessly with existing workflows. These bespoke solutions are designed to meet the unique needs of specific industries or organisations, resulting in improved performance, data privacy, and security. Although they require upfront investment, tailor-made AI solutions are more cost-effective in the long run1, offering continuous improvement and innovation tailored to evolving requirements.
WHO IS IT DESIGNED FOR?
Our tailored AI service, Custom AI, is specifically designed for organisations seeking to integrate AI into their internal processes or enhance their market offerings to attract and retain more clients. Whether streamlining operations, improving product features, or delivering personalised services, Custom AI is tailored to meet small and medium businesses’ unique needs and objectives, aiming to leverage AI for strategic growth and competitive advantage.
BENEFITS OF CREATING YOUR OWN AI SOLUTION
Customisation: Custom AI solutions can be specifically designed by our AI Designers and Data Scientists to address the unique needs and challenges of your particular business or industry. This level of customisation allows for greater flexibility in meeting specific requirements and achieving desired outcomes.
Improved Performance: By customising AI algorithms and models to the specific problem domain, businesses can achieve higher performance levels compared to using off-the-shelf AI products. Fine-tuning algorithms and models for specific tasks can improve accuracy, efficiency, effectiveness and data analysis.
Integration with Existing Systems: Custom AI solutions can be seamlessly integrated into existing systems and workflows within an organisation; in our case, we have specialists for different environments and clouds. This integration ensures that the AI solution complements existing processes rather than disrupting them, leading to smoother implementation and adoption.
Data Privacy and Security: Custom AI solutions provide greater control over data privacy and security. By building AI systems in-house, businesses can implement robust security measures and ensure compliance with relevant regulations, reducing the risks associated with handling sensitive data.
Scalability: Custom AI solutions in Equinox AI Lab are tested with a PoC, and then built as an MVP, allowing them to quickly scale up or down based on changing user needs and requirements. This scalability ensures that the AI solution remains effective and efficient as the company grows or evolves.
Competitive Advantage: Custom AI solutions can provide a significant competitive advantage by enabling businesses to differentiate themselves in the market. By leveraging AI to address specific challenges or deliver unique value propositions, companies can stand out from competitors and capture market share.
Better Alignment with Business Objectives: Custom AI solutions are developed with a deep understanding of the business objectives and requirements; with our AI4UX methodology, we ensure proper data, stakeholders, science and model comprehension. This alignment ensures that the AI solution delivers tangible business value, improving operational efficiency, enhancing customer experience, or driving innovation.
Ownership and Control: Building Custom AI solutions allows businesses to retain ownership and control over the technology and its intellectual property. This ownership provides greater flexibility in terms of customisation, future development, and strategic decision-making.
Cost-effectiveness in the Long Run: While developing Custom AI solutions may require upfront investment in terms of time, resources, and expertise, it can be more cost-effective in the long run compared to purchasing and customising off-the-shelf AI products. Custom solutions are tailored to specific needs, reducing unnecessary features and expenses.
AI4UX: OUR METHODOLOGY TO DELIVER CUSTOM AI
The AI4UX methodology is the process that allows us to design intelligent solutions for all types of business. This step-by-step process involves periods of concept experimentation and system training, which are necessary in any IA solution to ensure its viability, scope and impact. Additionally, AI4UX takes the foundations of science, research and design to encompass the multiple strategic fronts of a holistic solution.
AI4UX Illustration
CUSTOM AI IN THE REAL WORLD
We worked with a client who had a specific pain point that AI could solve. The Colombian Constitutional Court (CC) encountered challenges with search queries from verdicts of past judicial processes as they often failed to align with user requirements, making it difficult to consult how other lawyers and judges approached similar situations.
Leveraging the expertise of our AI designers and data scientists, we devised a strategy to optimise Elasticsearch functionality by refining index configurations and harnessing NLP insights to streamline data retrieval.
This involved incorporating new search features such as synonyms, tags, and NLP pipelines, ultimately facilitating comprehensive information retrieval using simplified language.
To learn more about this use case, click here.
Conclusion
Custom AI solutions offer tailored systems that seamlessly integrate with existing workflows, providing enhanced performance, data privacy, and security for businesses across various industries. Designed to meet specific needs and objectives, Custom AI enables improved performance, seamless integration, enhanced data privacy and security, scalability, competitive differentiation, and better alignment with business objectives. The AI4UX methodology ensures strategic alignment with user experience and business goals, while real-world applications demonstrate the tangible impact of Custom AI in driving operational efficiency. Ultimately, Custom AI represents a transformative approach to leveraging artificial intelligence, offering businesses the opportunity to tailor solutions that address current challenges and pave the way for future innovation and growth, thereby revolutionising how organisations harness the power of AI in today’s dynamic business landscape.
References
Carla Acosta – Visual Designer
