DIGITAL ASSISTANTS

The magic of enabling 24/7 solutions for your users

AUTOMATE USERS’ ASSISTANCE

Service with 24/7 availability for customer support, either for frequently asked questions or specific mapped processes.
UX support from the beginning to ensure the tool’s appropriation and usability.
Allows for the collection of usage data, which benefits the decision-making process or future iterations of the assistant.

DISCOVER OUR

DIGITAL ASSISTANTS PACKAGES

Options Menu

✓ Interaction Channels l 1

✓ Metrics Management

✓ Core processes l from 1

✓ Nexus processes l from 2

X Strategic processes

X Future processes

Development: Up to 2 months

Our fastest solution for simple processes

Language processing

✓ Interaction Channels l 2

✓ Metrics Management

✓ Core processes l from 1

✓ Nexus processes l from 2

✓ Strategic processes l from 1

✓ Future processes l from 2

Development: From 4 to 5 months

Our intelligent solution for user understanding

Generative AI

✓ LLMs integration to the client’s information system*

✓ Interaction Channels l 3

✓ Metrics management

*Data should be provided by the client

Development: Up to 4 months

Add an intelligent agent to your team

PROCESS DEFINITION

CORE PROCESS:

Simple processes that don’t require a complex logic e.g. contact information, services and products information, opening hours.

NEXUS PROCESS:

Simple conditional logic processes with internal data management e.g. meeting scheduling and delivery confirmation.

STRATEGIC PROCESS:

Processes with external data integration or complex logic e.g. real-time order status verification, CRM integration, inventory management.

FUTURE PROCESS:

Processes requiring multiple integrations, handling of sensitive data or critical processes e.g. customer follow-up, report generation, appointments and bookings with complex logics.

IMPLEMENT DIGITAL ASSISTANTS IN YOUR BUSINESS TODAY

Let’s work together!

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